Avoid the momentum true wireless 4 like the plague
This post might get deleted but I'll still vent out my frustration. I got the momentum true wireless 3 last year in February, I loved everything about them at first, the comfort, noise canceling and especially sound quality were all great but unfortunately they broke within 3 months, I've sent them in with warranty and got a replacement unit, which yet again only lasted me 5 months, after which the right earbud started making an unbearable screeching noise with ANC on. Got a second replacement which YET AGAIN, only lasted about 5 months, after which the left earbud's driver just completely died, it was still connecting and it was recognized in the app but it wasn't outputting any sound. I called again to make a warranty claim and they offered as replacement the momentum true wireless 4, reassuring me that sennheiser fixed the problems of the TW3 and improved quality control with These. I got the TW4 in July, and now in less than THREE MONTHS the left earbud died again. I called in again and this TIME I requested them to just replace it with literally anything else than sennheiser, the company I bought them from sells products from multiple brands, so I'll be sending these in and get the bose quietcomfort instead. Sennheiser, NEVER AGAIN.
This post might get deleted but I'll still vent out my frustration. I got the momentum true wireless 3 last year in February, I loved everything about them at first, the comfort, noise canceling and especially sound quality were all great but unfortunately they broke within 3 months, I've sent them in with warranty and got a replacement unit, which yet again only lasted me 5 months, after which the right earbud started making an unbearable screeching noise with ANC on. Got a second replacement which YET AGAIN, only lasted about 5 months, after which the left earbud's driver just completely died, it was still connecting and it was recognized in the app but it wasn't outputting any sound. I called again to make a warranty claim and they offered as replacement the momentum true wireless 4, reassuring me that sennheiser fixed the problems of the TW3 and improved quality control with These. I got the TW4 in July, and now in less than THREE MONTHS the left earbud died again. I called in again and this TIME I requested them to just replace it with literally anything else than sennheiser, the company I bought them from sells products from multiple brands, so I'll be sending these in and get the bose quietcomfort instead. Sennheiser, NEVER AGAIN.