Reynolds and Parts Loyalty

I have been trying to get an answer from the manufacturer and from Reynolds but no one has been able to help.

Issue:

Those of you who use Reynolds know that you can create part kits for different types of work to save time from adding each part in manually. Well when we use part kits, we have been getting flagged for parts loyalty with Nissan/Infiniti. When we bill everything out individually, we don’t get flagged.

So my question is, is there a setting or some kind of adjustment in reporting I need to change in order for us to be able to use these part kits or am I just SOL?