Firewall not Forwarding Logs to Panorama

Dear all,

I have configured log forwarding on the firewall and a log collector on the PN. The PA NGFW only sends traffic, threat, and system log to the PN.

The connection status between NGFW and PN is normal, and the ports are not restricted.

FW&PN Version: 10.2.4-h4

I refer to kb for equipment and still haven't solved the problem, If anyone has experienced any of the above symptoms or knows a solution, please share with me. Thanks!

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFCCA0

tom@PA-3220-1> debug management-server log-collector-agent-status

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Logcollector agent status

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Serial IP Address Connected Last Disconn Time Failed conns

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