Just got my CCNA thanks to this sub!

Now here I am applying for a networking job. I have three years of experience as a NOC for cellular, VPN, and broadband networks. We serve as the hub for these networks. My position focuses more on NMS (monitoring alarms, answering tickets, and testing connectivity). However, my job does not allow us to configure network equipment because they are managed by 3rd party. Can this be counted as work experience? what keywords to search relevant to my experience?