Customer Question: Does it bother you to see people doing their jobs?

I’m putting this under employee rant as I am an employee and this is my rant. Over the holiday season, I noticed that guests were getting more irritated by myself and my coworkers tasking while the store was open.

For example: I was restocking and cleaning a bottom shelf. It was completely messed up, everything had to be refaced. So naturally I kneeled in front of the display, being mindful of the room I was taking up of course, and started to fix it up and replenish. The store was not busy, I was one of six people on the floor. The others were just standing around, helping guests, literally just being floor folks to help things run smoothly.

This woman walks behind me and loudly scoffs and goes “Why is everyone on the floor today? Wtf?” and honestly it just rubbed me wrong. I turned and asked if she needed help and she denied my offer, but continued making snide remarks around the store about how people were sitting on the floor and how it wasn’t right.

Normally, I’d agree that employees need to be up and helping, but sitting to stock a shelf? Are you mad we’re putting new products out?

I got up and worked somewhere else in case she was waiting to browse where I was stocking, but she didn’t even shop the section I was in! She wasn’t ignored, she had been offered assistance by myself and other coworkers, so I genuinely do not see an issue.

So customers: why do you get so frustrated to see people doing their jobs at retail stores?