Monument Metals, another one bites the dust

Monument Metals is now, along with Hero Bullion have bit the dust as far as I am concerned. Tried for almost a 1/2 hr . To purchase something I wanted. Paying by echeck. Go to cart and login , they bring u my account and ask me if I want to use my saved echeck account. Check yes and tells me I need to update my bank info. Send me a code to link my bank again. Won’t go thru , try again later. Now I have used this account to purchase before. They have the info saved, so all I had to do is have the code texted to me and enter it . After numerous times it finally tells me PLAID and my bank don’t work with monument metals. Worked before, not now. Had same problem a couple weeks ago with Hero Bullion. So I had to buy from Bold Precious Metals using PLAID. No problem, went thru great. Only problem is monument is the only reasonably priced dealer for what I want. And I’m not paying $13.58 more to use a credit card. I only have 1 bank and I’m not changing banks to buy silver. So sadly I have to avoid Monument Metals and Hero Bullion. As I said another one bites the dust. Broken hearted