Profile Gone - Cant Reverify
Had a profile for 5 years with 150+ reviews. Seems to have been deleted in the last week. Gained access to the owners email. It states he needs to reverify. When you click on that, it just brings you to the create a new profile page.
When I contact Google support form it states there is no profile and I end up in a dead end.
Contacted support. Go through the motions and they say there is no existing profile to verify. End up in dead end. Have no idea where to go from here but if we create new profile we lose 150 reviews. Any suggestions. Anyway to escalate? Attaching notice where it shows we need to reverify but as I said, that just leads to the Create new Google profile.