Did not get member pricing

Hi I have cinemark movie club and normally when I purchase a ticket it’s 9.99 but today I got charged the full price of the ticket… does anyone know if that’s an error or new change they made?

Hi I have cinemark movie club and normally when I purchase a ticket it’s 9.99 but today I got charged the full price of the ticket… does anyone know if that’s an error or new change they made?