Perma ban for not accepting game

So i got perma banned for not accepting que the account i had was from season 1 so i put 15 years or so in it and a lot of money aswell before i got perma banned i typed to player support and he told me i have nothing to worry about 5 days later i missed to accept 1 more que and i got perma banned. Thats just ridiculous i mean thats not even doing anything bad or harmmfful to the player base for not accepting que cause someone leaves and we are in the toillet or doing something else. I even sent many appeals to support and still got rejected i mean they just threw away my 15 years i put into the game and the money i gave for basically nothing. The best thing is that u get in every second game a dude who goes 0:10 or afk’s or just trolls but not pressing accept is permanently banable that is just a joke if u ask me. Im Done with this game.