Not enough space to open the pullout sofa in my hotel suite

I was told by the front desk that this was a known issue in some of the rooms since their renovation. The phone in my room also doesn’t work- another known issue from the same reno. Staff didn’t seem to see it as a problem though? No compensation or even apology :|

I was told by the front desk that this was a known issue in some of the rooms since their renovation. The phone in my room also doesn’t work- another known issue from the same reno. Staff didn’t seem to see it as a problem though? No compensation or even apology :|