Weekly Binance Support Thread
Dear Binancians,
We’re starting this weekly thread to consolidate any support questions or queries into one place.
We acknowledge that our customer support service levels aren’t good enough at the moment, and we’re doing everything we can to improve. We appreciate your patience and understanding.
Please keep in mind that we cannot provide official support through reddit. Our moderators can advise on common issues and potentially escalate the most important cases.
Click here for official Binance support.
Moderators and Binance staff will never ask for sensitive information on reddit. The only information we need is your case ID.
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How to post about your case
Follow this format:
- Which exchange - Binance.com or Binance.us?
- Your support case ID
- Description of your issue
- If your case gets resolved, please delete your comment. Or, at least update it to say resolved. This will help users that still need help get the attention they need. Thank you!