Don't be fooled, this company has TERRIBLE customer service and the products are over hyped.

I bought the top of the range power bank from Anker, it failed within a year and they are trying to offer me 30% refund since my original power bank is out of stock for a replacement.

They tried to offer me a worse power bank instead to which I said no and counter offered with a power bank that cost only £10 more than my original. It's not my problem if the product is out of stock it's up to them to provide a like for like replacement. They refused and are sticking with the 30% refund.

I'm in the EU so I can easily pursue this under Consumer Law and get a full refund but it's such a waste of time.

Garbage customer service and garbage products, I was fooled by all the fan boys but this company is bottom of my list from now on.