Shout out to GW customer service
Got a box of Atalan Jakals as a gift during Christmas and noticed the bases for the bikes were missing from the box. Sent GW an email asking if I could get the bases sent out and they were quick with a response saying they'll get them delivered asap. Got the delivery today and noticed the box was bigger than I thought it would be. To my surprise they sent me a whole new box of Jackals and bases! Thanks GW!