Thredup don’t buy

I am an avid thrifter and use to love Thredup but I will never trust them again. Recently we’ve had a horrible bug problem that started with a sweater I purchased from Thredup. I told them there was an issue with the clothing but they assured me that they inspect everything. They gave me a full refund. We ended up with mites that spread from the chair where I laid the sweater to me and a bra I tried on with the sweater, and the pants and camisole I had on when I tried on the sweater. It’s has become such a horrific experience that it spread from my bedroom to my living room to thee whole house. We got bites on our legs, arms, back and chest!
We ended up having to pull up all the carpet in our three bedroom home because nothing was working to get rid of them. We sprayed, fogged and Terminix came out to evaluate, we even called a steam cleaner to clean it. He suggested the best way to get rid of them was to pull up all of our carpet. We had to get a loan to put new floors in but can’t yet because we are still trying to get rid of the mites. I’ve never been through something so horrible. I will never buy from Thredup again because they put things in large warehouses and can’t inspect for something so small that you can’t see it with the naked eye. I’m sure employees where the sweater came from has gotten bites but they said there was not an issue. I hope this ends soon. We are living on plywood floors until we can rid our home of the bugs. I closed my Thredup acct and blocked all social media for them. Buyer beware Thredup is a not a place to buy second hand clothing. I guess we should look into getting a lawyer because it has cost is a lot of time and money trying to get rid of the issues.