Halloween update ruined my car and Rivian experience

Got my first Rivian - R1S Gen 2 a month ago. Loved the car up until this update. Tried to put a Halloween costume on the car thought it would be fun- instead not only did that not work but now no audio in my car- not even a turn signal sound. Tried a hard reset and the car got blacked out stuck in my driveway. Couldn’t move the car. Had to wait for support to call me back and do some restart on their end.

Now I have to wait 6 weeks for service because Rivian wanted to dick around with colored lights on my car?! I can’t believe I paid 80K for the pleasure of this inconvenience and not feeling like I can trust the car to not just shut down on me

EDIT for clarity:

Car is driving now. I had run 2 resets by myself(multiple hours apart). Second reset caused all screens to black and car not able to drive (lock/unlock and climate control from iPhone app worked). Support asked me to try hard resetting again. That didn’t do anything. They sent it a signal from their end to run a restart and that worked to get the car moving again. Now back to square one of no audio in the car.

It’s of course mostly an inconvenience for no music or radio- but the turn indicator sounds is a safety issue. It’s also not the best first impression for me- we had another experience where the car disconnected all our keys when we were out of the house and two young kids in the car and the car would not start