No Audio on Some Files, Only on One Device
I've been having a rough day, and now, hours later, Plex is giving me problems too. So I'm gonna do my best to explain the issue in the hopes that someone knows whats up.
My PC decided it didn't want to boot today, so I reinstalled Windows. Had backups of everything, so nbd.
However, when I decided to call it a day, after setting up a ton of stuff, Plex decided to have no audio.
Here's what has happened since I first found there was no audio.
- Tried to watch a video. No audio. Tested another video - no audio. Tested another video - there IS audio. And another - there is audio.
- Tested videos that played with audio yesterday, before I reinstalled Windows. No audio now.
- Tested the audioless videos on Plex on my laptop, and they were fine.
- Watched what I wanted to watch with VLC. Audio was fine. Now I'm back at it, trying to figure this out.
- I tested out changing the audio settings under "Player." They didn't do anything.
- I knew it was probably not my audio hardware or drivers. But I uninstalled them entirely, and reinstalled. Gave the PC a few restarts. PC audio is totally fine, but still no audio from some Plex videos. (Note, this has never been a problem for me in the 3 years I've been using Plex on various devices).
I don't even know what information I should provide.
Plex is updated. I restarted my server.
Both the client and server being used are running on Windows 11.
I checked out a set of videos that have audio, and don't have audio, and quickly found a pattern. All the files without audio have the EAC3 codec. None of the working ones have that one. See that in the image below.
I'm not sure what to do with this information.
