Refund timeline

I saw a lot of posts with people receiving their overdraft refunds within a week or two. My process took over two months, so I wanted to share my timeline and hopefully provide some hope to those that are waiting.

tldr: overpayment refund check came in the mail ~10 weeks after loans forgiven

Jan 2, 2024 - reached 120 payments

Jan 11, 2024 - submitted final paperwork

Feb 2, 2024 - Mohela withdraws 121st payment (called and requested an administrative forbearance, but the paperwork wasn’t processed in time)

April 2024 - subsidized loan is forgiven

May-Sept 2024 - everything stuck in limbo with change over to studentaid

Oct 2024 - golden letter received for unsubsidized loan

Nov 1, 2024 - Mohela website shows a negative balance. Called about a refund and was told that my refund check was issued.

Nov-Dec 2024 - several calls to made to Mohela, Studentaid and Treasury about my refund. Mohela admitted that the 1st agent was incorrect in Nov & that a refund request was submitted to the treasury on 11/1, but no check was actually sent on that date. Each company told me it wasn’t their issue and to contact one of the other 3.

1/8/25 - refund check arrives in the mail!