Help with senior pictures.

My daughter had her senior pics taken by a seemingly fairly popular Omaha photographer. Prior to the appointment my daughter was attacked by mosquitos. She asked the photo if she should reschedule or if the bites could be edited out. Photog said she could edit them out. We have the session, we receive the photos with the bites. I reach out to the photog and ask if she was going to able to edit them. She said yes, to let her know which ones in particular. I did and ever since it’s been 🦗🦗🦗. Like I get a read receipt but zero response. Texts and phone calls. Does anybody know if I can hire a different photographer to edit these for my daughter? The photos aren’t watermarked. I would have gladly compensated the original photographer (beyond the $1K fee we paid for the session and 75 “edited” photos) for the editing time; but it’s been hard to have a conversation with someone who won’t join a conversation.

My daughter had her senior pics taken by a seemingly fairly popular Omaha photographer. Prior to the appointment my daughter was attacked by mosquitos. She asked the photo if she should reschedule or if the bites could be edited out. Photog said she could edit them out. We have the session, we receive the photos with the bites. I reach out to the photog and ask if she was going to able to edit them. She said yes, to let her know which ones in particular. I did and ever since it’s been 🦗🦗🦗. Like I get a read receipt but zero response. Texts and phone calls. Does anybody know if I can hire a different photographer to edit these for my daughter? The photos aren’t watermarked. I would have gladly compensated the original photographer (beyond the $1K fee we paid for the session and 75 “edited” photos) for the editing time; but it’s been hard to have a conversation with someone who won’t join a conversation.