Musinsa Shipping Problems

Is anyone experiencing bad delays from Musinsa? I bought some pants 12/30 and they've been sitting on "Dispatched" since 1/2 while my friend who bought them 6 days earlier had them dispatched and shipped the same day and he's already gotten them while there has been no updates at all from support either. I'm worried the order got canceled since my bank marked the transaction as fraud and canceled it a day later due to a foreign site.