Warning About Klook

I am a Japanese native who recently traveled to Japan with some foreign friends to show them around. For ease of access, we bought a travel bundle for bullet trains and local transportation.

While the sticker price was cheaper, what Klook doesn't mention is that you aren't buying the tickets themselves, you're buying a "free coupon voucher" that you apply at checkout.

You must go back and purchase individual products again through Klook using the promo codes, but each code has a mentionable service fee. You also must purchase each ticket in the bundle separately, which added up to almost $80 in service fees per person.

Moreover, the bullet train tickets were 2 ONE WAY tickets to Osaka, NOT a round trip. As everyone is aware, Klook customer service is virtually useless.

DO NOT USE KLOOK IF YOU ARE TRYING TO SAVE MONEY. The hidden fees will make the trip more expensive than cheap. Alternatively, the informal booths that sell cheap tickets and money exchange are a million times better.