iPhone 11 locked enrollment freezing
Hi folks,
This one has been bugging me for a bit and with orders for new generation iDevices coming in now from V-level and higher people in the org, I really have to start working on a fix.
The challenge I'm facing is when deploying an iPhone, I use locked enrollment until the Intune Company Portal is downloaded and then the device can be configured. On iPhone 11 and XR devices, the device will essentially get stuck in the locked enrollment process where it's supposed to be downloading the Company Portal app (I've left these devices overnight to see if it will download, but it doesn't). If I wait approximately 5 minutes, and power down the phone (vol up, vol down, hold power) and power the device back up, the portal opens immediately and users can continue the configuration without any further issues, and the device gets managed successfully. This does not occur on other devices (I have tested iPhone 6s, iPhone 7, iPhone 8, iPhone SE2020). I've been wracking my brain trying to figure out why this occurs. I've confirmed the settings in my Deployment Profile, created a new Deployment Profile for just iPhone 11 devices, and confirmed that I don't have another copy of the Intune Company Portal app installing and conflicting.
Has this been happening to anyone else, and if so how did you fix it? Thank you kindly.
Edit: My profile settings.
