What would you do in this situation?

https://preview.redd.it/7r43082tt96e1.png?width=1766&format=png&auto=webp&s=f53b4b56f900e0f10396de3f3786d949b6ab699e

They ordered 2 candles, and they don't like the smell. I have the scents listed in great detail to know what they should expect. I don't offer returns or exchanges on my etsy as my products are Print on demand! What should I do?