Dyson 1st edition vs. i.d.: quality issues with the new version?

Not sure if that has been asked before. But I ordered the Strawberry Dyson i.d. Airwarp and Airstrait. I already have the first version of the Airwrap.

When unboxing I was surprised that the packaging was more cardboard feeling and the it didn’t feel as luxurious as the first version of the Airwrap.

And to my surprise both products arrived damaged. The Airstrait had huge scratches and the first attached of the i.d. was so scratched that part of the plastic came off. I have so many Dyson products but never had this kind of experience ☹️

Did anyone else had similar experiences or did I just had bad luck?