How is this helpful with no details?
This popped up when I started my dash today.
I can't see how this is helpful because they give no specific instance of either of those claims against me.
I spent 15 minutes at the drop off before completing a delivery? That's dumb, I've never done that. Why would anyone do that? I hit the drop off location and complete the order every time as soon as I get there. Maybe if they'd included a reference to the order in question I could have some idea of what they're talking about.
Multiple people report missing drinks or desserts? How can I control that? I deliver everything I'm handed from the restaurant. I don't open sealed bags to rifle through them and see if a dessert is there. I always double check drinks. Customers can claim what they want (presumably to get a partial refund?) but without specific instances from DD I'm left with less than helpful information from them.
Do these types of alerts happen often? This is only my 2nd month to DD.
This popped up when I started my dash today.
I can't see how this is helpful because they give no specific instance of either of those claims against me.
I spent 15 minutes at the drop off before completing a delivery? That's dumb, I've never done that. Why would anyone do that? I hit the drop off location and complete the order every time as soon as I get there. Maybe if they'd included a reference to the order in question I could have some idea of what they're talking about.
Multiple people report missing drinks or desserts? How can I control that? I deliver everything I'm handed from the restaurant. I don't open sealed bags to rifle through them and see if a dessert is there. I always double check drinks. Customers can claim what they want (presumably to get a partial refund?) but without specific instances from DD I'm left with less than helpful information from them.
Do these types of alerts happen often? This is only my 2nd month to DD.