Is this real?

I received this email today and I don't know if its a scam or real?? I play dofus very casually and I'm unsure why this would happen to me, could it because I use a VPN?

I received this email today and I don't know if its a scam or real?? I play dofus very casually and I'm unsure why this would happen to me, could it because I use a VPN?