INFINIA SMARTBUY worst flight booking experience
So I was trying to book a flight for 7pax + 1Toddler through smart buy Infinia portal and everytime I hit the book option it kept giving me a 'Price increase alert' within minutes the prices got increased by 1-1.5k per ticket. About 8-9K on total. Then when I actually hit the final booking confirmation. The money (1.4L) and my Reward points (10K) got deducted but the booking had failed. I don't know for what reason. And it now says that il get a refund in 4-5 days. they have also deducted my RP so I m not able to rebook my flight again immediately. And if I wait for another 4-5 says for the refund to come in, the flight tickets are likely to skyrocket.
Has any one faced such an issue with Smart buy? Is there anything I could do in this situation.? Also any suggestions will be much appreciated! Never have I had such a bad booking experience. This is my first time using my Infinia card through smart buy for a flight booking.
So I was trying to book a flight for 7pax + 1Toddler through smart buy Infinia portal and everytime I hit the book option it kept giving me a 'Price increase alert' within minutes the prices got increased by 1-1.5k per ticket. About 8-9K on total. Then when I actually hit the final booking confirmation. The money (1.4L) and my Reward points (10K) got deducted but the booking had failed. I don't know for what reason. And it now says that il get a refund in 4-5 days. they have also deducted my RP so I m not able to rebook my flight again immediately. And if I wait for another 4-5 says for the refund to come in, the flight tickets are likely to skyrocket.
Has any one faced such an issue with Smart buy? Is there anything I could do in this situation.? Also any suggestions will be much appreciated! Never have I had such a bad booking experience. This is my first time using my Infinia card through smart buy for a flight booking.