Never accept guests that try to haggle. [Mexico]

There's a clear correlation between people that haggle up front and prove to be a pain in the b#tt later. I was aware of this red flag, but recently decided to make an exception just to fill some empty nights in the calendar. Never again!

Not only did these people get the discount they requested they added more guests later on without asking me about additional costs. They had a million questions before they even arrived and I have answered them all thoroughly. The day they arrived to our house, which was the best deal in town for sure, they started complaining about the smallest things.

Some spices were missing. They did ask this up front by the way and because they had quite the list of demands, including things such as staples! I repeat: staples!!! I figured it would be more convenient if I would simply let them get everything they needed in the local walmart and then refund them. They could even buy kitchen utilities/ electronics up until a couple of hundred dollars. They accepted this, but when they arrived I got the following message: The things I asked about up front are missing and I am not going to do any groceries during my vacations! I was at a loss for words. Also, they requested bikes, that we normally do not even offer because of liability issues, but again I unfortunately made an exception. One tire was flat and they were too lazy to even use the bike pump we had in the kitchen cupboard. I had to send someone to take care of that. This went on during their entire stay and I kept patiently heeding their every demand, losing money in the process, because I had to pay someone everytime to deliver things to the house (I host remotely).

They wrote a mediocre review after their stay (4 stars, I expected worse), but after a few weeks the guest decided to write me again and completely bash our house with full force. She went through all the ammenities that were supposed to be present. Out of the hundreds of items she came no further than a missing umbrella and a missing snorkle set, which we would have happily delivered to her as well if she would have simply notified me. Stuff gets missing, guests accidentally take things with them and we can't at all times go through the entire check list. She however interpreted this as 'lies' in our listing. She said how disappointed she had been, how little this felt as a home to her, etc. etc..

To put things in perspective, we are super hosts and the guests right before and after her stay were super enthousiastic and have given us the 5-star reviews we are used to. Needless to say, they did not haggle.

So, just don't, please. I promise to listen to my own advice as well from now and stop venting about it here. :)